VACATION RENTAL POLICIES

Shasta Rainbow House is pleased that you are considering us as your home away from home. We want to ensure that you enjoy your stay in the McCloud area. Our staff takes pride in their work and is available to help optimize your stay. Please let us know how we can help. Listed below are our policies. We thank you in advance for taking care of the home as if it were your own.

PROVISIONS

Bed linens and bathroom towels and accessories are provided

Kitchen is stocked with paper towels, napkins and misc supplies

Extensive inventory of cooking and serving items

Spice cabinet and seasonal herb garden are stocked for your use and enjoyment

Laundry facility is provided for personal items

Satellite TV, DVD/Video player, and CD player are hooked up

There is no phone landline or internet service as this is a getaway spot
(cell phones work well)

All you need to bring is family, friends & food

CHECK IN

Check-in time is 4:00 PM or later. Early check-in may be available upon request

We will arrange to let you in.  Please call if you have any questions on arrival

Please let us know in advance your approximate time of arrival

CHECK OUT

Check out time is 10:00 AM

Leave keys on the dining room table

Shut all exterior doors and windows

Turn off all lights and appliances

Make sure all gas stove dials are in OFF position

Damper off wood stove if used

Any items left behind will be shipped at your request    

SMOKE FREE HOME

Please do not smoke in the house. If you or other guests do smoke outside, please appropriately dispose of the butts. DO NOT toss them on the ground, into the shrubbery, or onto the street. If you do so, a portion of the security deposit will be used for cleanup.

CLEANING FEE

This non-refundable fee of $80 goes to the housekeeper to maintain a high standard of cleanliness. This includes disinfecting and scouring the bathrooms and kitchen, washing all bed linens and towels, cleaning out the fridge and BBQ, and mopping, dusting, sweeping, or vacuuming all surfaces. If you find any problems on your arrival, please let us know immediately. 

CLEANING

While our staff does the majority of the chores, we request that our guests please:

Place all linens and towels on the laundry porch prior to departure

Wash all dishes and return them to their original locations

Place trash and recycling outside in the appropriate receptacles

Likewise for any and all dog waste

DOGS

We love and welcome well-behaved dogs into our home. There is no extra charge for them accompanying you to McCloud. We do ask that they be on a regular flea and tick control program of either Frontline or Advantix. Both the front and back yards are fenced. To obtain the full deposit refund, please pick up after them. Bags, scooper, and hand sanitizer are supplied. Please seal the bags and deposit waste in the garbage can before leaving. There is a bottle of Resolve and towels above the washer for any inside cleanup. Please leave diggers, chewers, and scratchers at home.

DOGGY ANGELS!

SECURITY DEPOSIT

The $250 security deposit is collected to cover damage to the premises, excessive cleaning, missing inventory, moving furniture back in position, dog waste pick up, and extra trash removal. The deposit will be returned in its entirety if the home is left as you found it. We do expect some breakage (e.g. wine glasses) and will not charge you unless the breakage is excessive. Please let us know if we need replacements. Refund checks will be mailed to person and address on record for the reservation.

Ask About Our MONTHLY Rates
and OFF SEASON Specials